Service information

Service Terms

Effective July 17, 2026

Service requests

Submitting the online form is a request, not a guaranteed appointment. BinCare SoFlo will confirm service availability, the cleaning date, price, and any special conditions before service.

Customer responsibilities

Customers must provide accurate contact and service information, leave bins empty and accessible at the agreed location, remove prohibited or hazardous materials, secure pets, and provide necessary gate or access instructions.

Pricing

The advertised $25 service applies to one standard household bin unless otherwise stated. The $35 welcome special includes two eligible cleanings during the customer's first month. Additional bins, unusually heavy buildup, inaccessible locations, or special requests may require a separate quote that will be disclosed before service.

Scheduling and weather

Service may be rescheduled because of weather, equipment issues, unsafe conditions, collection delays, access problems, or other circumstances. We will make reasonable efforts to notify the customer.

Cancellation and access

Please contact us as soon as possible to cancel or reschedule. If the bin is unavailable, full, inaccessible, or unsafe when we arrive, the visit may need to be rescheduled.

Service limitations

Cleaning reduces dirt and odor but cannot guarantee permanent odor removal, removal of every stain, or elimination of all microorganisms. Bin condition, age, damage, and prior contents affect results.

Contact us

Email bincaresoflo@gmail.com or call 305-989-7085 with questions about these terms.