Customer information

Privacy Policy

Effective July 17, 2026

BinCare SoFlo respects your privacy. This policy explains how we handle information submitted through our website and service-request form.

Information we collect

We may collect your name, phone number, email address, service address, ZIP code, trash pickup day, requested service, preferred cleaning date, number of bins, and any instructions you provide.

How we use it

We use this information to confirm service availability, schedule and perform cleanings, communicate about your request, provide customer support, maintain business records, and improve our services.

Sharing and selling

We do not sell your personal information. We may share information only with service providers needed to operate the website or business, when required by law, or to protect customers and our business.

Data retention and security

We keep service records only as long as reasonably needed for operations, customer support, legal obligations, and recordkeeping. We use reasonable safeguards, but no online system can guarantee absolute security.

Your choices

You may ask us to correct or delete your information, subject to legitimate business and legal recordkeeping requirements.

Contact us

Email bincaresoflo@gmail.com or call 305-989-7085 with privacy questions or requests.